FAQs

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What happens if I run out of credit?

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How is pricing calculated?

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How does adding members work?

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How do I create an account?

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Is there a limit on content?

How many accounts can I create?

Question Category

What happens if I run out of credit?

How is pricing calculated?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

How does adding members work?

Frequently asked questions

Have a different question? Email us here.

Are the requests unlimited?

After subscribing, you can include an unlimited number of design requests in your queue, and they will be delivered sequentially, one by one.

What is the turnaround time for receiving my designs?

Typically, the majority of requests are finished within a span of only three business days. Nevertheless, more intricate requests may require additional time.

Why wouldn't I just hire a full-time designer?

Great inquiry! Firstly, engaging a full-time senior-level designer costs over $100,000 annually, inclusive of benefits, and availability can be a challenge. Moreover, there might be periods where you don't have a continuous flow of work, resulting in paying for idle time.

Our monthly plan offers flexibility—you can pause and resume your subscription at your convenience. This way, you only pay for your designer when you have active tasks, ensuring cost-effectiveness.

Am not based in South Africa, is that okay?

Not to worry, We work with both local and international clients so we are used to working around different time zones. No matter where you are based, we can figure out a schedule that works for both of us so we can still have meetings when needed

Is there a possibility of a refund if I am dissatisfied with the service?

As the work is of exceptional quality, no refunds will be provided.

Any questions?

What happens if I run out of credit?

How is pricing calculated?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

How does adding members work?

How do I create an account?

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.